TERMS OF USE |
INTRODUCTION Please read the Terms of Use (‘Terms of Use’) set out below carefully before ordering any product from the Fresh Harvests website (‘Website’, ‘Us’, ‘Our’, www.freshharvests.co.in. By using this Website, or accessing it via any other means, you agree to be bound by these Terms of Use. These Terms of Use govern the access or views by you, an individual from within India, and its territories and possession of Applications, Websites, Content, Products and Services (“The Services”) made available in India and its territories and possessions by Fresh Harvests and its subsidiaries and affiliates (collectively Hydroagrow). Please read these terms carefully before accessing or using the services. DEFINITIONS “Agreement” refers to these Terms of Use, the Privacy Policy, any order form and payment instructions provided to you; USER INFORMATION Fresh Harvests values the Customer Information that you entrust to us, and understands the importance of keeping such it confidential and secure. The information we collect may include your personal information, capable of identifying you as a particular individual, including but not limited to your name, phone number, email address and purchase preferences.
Fresh Harvests may use your personal information including but not limited to the following:
Fresh Harvests will only share customer information with its carefully selected third party Partners for necessary business administration, customer delivery, marketing, operational and analytical purposes.
ORDERING Goods purchased from this Website are intended for your use only and are not meant for resale. Please also note that you should check that the product you are ordering is suitable for the intended recipient. When ordering from this Website, you can shop without signing in or creating an account. If you opt to create an account by signing in using an e-mail address and password, you must ensure that you keep the combination of these details secure and do not provide this information to a third party. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to fill your order – this is dependent on delivery partner availability and your delivery address. In the event that we have to reject the order due to unavailability of any of the above, you will be informed of the same via email, and the order amount will be automatically refunded to you via the payment gateway, as per their Terms of Use. PRICES AND PAYMENT All prices listed on the Website are correct at the time of publication. Given the possibility of human error, we reserve the right to update or change prices and charges at any point in time, without prior notice.
PAYMENT All prices will be listed in Indian Rupees. While availing the payment method/s offered by us, we are not responsible or take no liability whatsoever in respect of any loss or damage arising directly or indirectly to you including but not limited to the following:
All payments made against the purchases/services by you shall be as against the MRP displayed, plus other applicable charges on the website and shall be in Terms of Use of the third party Payment Gateway. Use of such third party services will be governed by their User Agreement, Seller Terms, Conditions and other rules and policies as may be required and applicable for your nature of activities. DELIVERY & PICK-UP Courier/Local Delivery periods are approximate only and may vary. While we will make every effort to deliver within a time stated, we will not be liable for any loss caused to you by ordering late or delays caused by our delivery partner(s). In the event of a late service delivery, the service delivery charge will neither be voided nor refunded by Fresh Harvests. CANCELLATION & REFUNDS Once an order is placed, you can cancel it until the time frame that we begin processing your order. We, however, do reserve the right to cancel an order for pricing inaccuracies or lack of availability due to human error. In the event that we require to cancel an order for any reason, we will notify you via email, with the reason for cancellation, and the payment that you have made will be automatically refunded via the payment gateway, as per their terms.
INFORMATION You authorize us to use, store or otherwise process your personal information in order to provide the Products or Services to you and for marketing and credit control purposes. This may include the disclosure of your personal information to selected third parties from time to time where we believe that the services offered by such third parties may be of interest to you or where this is required by law or in order to provide the Goods or Service to you. More information can be found in our Privacy Policy on this website. COMPLAINTS
DISCOUNTS AND PROMOTIONS
LIMITATION OF LIABILITY Great care has been taken to ensure that the information available on this Website is correct and error free. We apologize for any errors or omissions that may have occurred. We cannot warrant that use of the Website will be error free or fit for purpose, timely, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website and we do not make any warranty whatsoever, whether express or implied, relating to fitness for purpose, or accuracy.
The products sold on our Website are provided for private domestic and consumer use only. We have taken all reasonable steps to prevent Internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers or those of third parties.
The Terms of Use together with the Privacy Policy, any order form and payment instructions constitute the entire agreement between you and us. No other terms whether expressed or implied shall form part of this Agreement. In the event of any conflict between these Terms of Use and any other term or provision on the Website, these Terms of Use shall prevail. If any term or condition of our Agreement shall be deemed invalid, illegal or unenforceable, the parties hereby agree that such term or condition shall be deemed to be deleted and the remainder of the Agreement shall continue in force without such term or condition. These Terms of Use and our Agreement shall be governed by and construed in accordance with the Laws of India. The parties hereto submit to the exclusive jurisdiction of the courts of Bangalore, Karnataka, India. All dealings, correspondence and contacts between us shall be made or conducted in the English language. No delay or failure on our part to enforce our rights or remedies under the Agreement shall constitute a waiver on our part of such rights or remedies unless such waiver is confirmed in writing.
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BANGALORE DELIVERY ONLY